Frequently Asked Questions
Yes, each unit comes with the art you see on the main image included.
Yes, once you have your board, swapping the art out is fast and easy. Just make sure you get the right size vertical print/poster for your board. Small: 12x18in, Med: 18x24in, Large: 20x30
We had the same concern about when we were designing and manufacturing it, so we went through several suppliers and types of whiteboard material until we found one that did not ghost.
30 day 100% Satisfaction Guarantee, and an optional Extended warranty so that no matter any issue that might come up, we've got you covered so you can purchase with peace of mind.
We do not encourage using adhesive strips for mounting your Secret Whiteboard. We highly recommend installing into wall studs for a strong and safe connection. Opening, closing, and using the Secret Whiteboard is more push and pull than adhesive strips (and the paint they are stuck to) can usually handle, especially for the long tem. Please add a warranty to your order to protect your board.
Our goal is that your whiteboard is as Secret as possible. The current design for sale has the hinge attached on the inside. Any photos you see with the hinge attached to the outside spine of the closed board are from our original design. There is a tiny bead exposed on the outside edge in the same color as the frame, and we are working on future designs to remove that as well, so make sure you sign up for pridu
For All the boards but particularly, the Large and Medium Boards, we highly recommend that the anchors be drilled into a wall stud for you and your board’s safety. Dry wall quality can vary so we just want to be safe. Grabbing an extended warranty is highly encouraged - super easy replacement in case that happens.
We do not encourage using 3M adhesives. They are fine for static wall art, but our boards are dynamic and being tugged on, so please drill into a stud when possible. Also suggest grabbing a 1+ year warranty for peace of mind.
Free in the US
Order received within 5-7 business days from when you place it.
Not yet, but soon! Drop us a message with your country so we can track where our fans are and where we should focus our next expansion.
We have a 30 Day Satisfaction Guaranteed Return Policy, to learn more or start a return start here
Since our Print items are made to order, we don’t do traditional returns for those. However, we have a Satisfaction Guarantee which ensures that if you aren't happy with your order for any reason, all you have to do is give our Help Team a shout within 30 days of receipt by emailing us or simply reply to your order or shipping confirmation email*. We’ll get you set up with a hassle free replacement or reimbursement. We're here to help and only an email away!